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Able Auto Glass: Denham Springs, LA

Posted on 14 March 2010

I am here today to tell locals to avoid Able Auto Glass in Denham Springs at all cost. Let me bad experience be enough to deter you from the shoddy practice.
I had Able Auto Glass install a rear solid glass on my regular cab 2000 model Silverado.
The work was very poor. Of course this was not clear until i removed the tape three days later as instructed.
Once removed it revealed a large amount of black sealant used to install the rear glass all around the back of the cab.
A large majority was at the bottom smeared into the paint as well as several smaller areas with the same problem.
I called to have this taken care of and it was very poorly attempted by the installer. So poor that i had to go to the actual owner to have this repaired.
He did a poor job as well by putting the black chalk around the entire glass to prevent leaking. He did get the excess cleaned up and offered to install a front windshield for $100.00 plus tax once i needed it done.
I was unhappy but willing to give him a second shot as it seemed as though he truely wanted to make it right.
Against my better judgement i returned to have the front glass replaced a couple months later.
All went well during the install. No smeared black chalk on the paint and a very friendly attitude.
I was again told to wait three days to remove the tape.
So i did so.
Once removed the tape left a strong residue behind that  simply will not come off without causing damage to the paint.
I also noticed that with the tape gone at higher speed 60mph and above the glass is leaking air on the passenger side bottom.
I returned to the shop and setup a appointment to have these problems taken care of for the following day at 4pm on March 3rd of 2010.
At this time the owner was not very friendly and honestly was down right nasty and insulting.
He seemed to be having a bad day as he was battling with his provider to use credit cards and debit cards.
My guess is he took out his anger on ME his customer.
When i explained my problem to him he quickly remarked that every glass he installed in my truck leaked so it must be my fault.
Note that the rear glass was performed by an employee of his and not himself and he offered to do the front glass at a discounted price because he realized his guy had done a very poor job.
The debate over the leak quickly became heated when i responded that his glass leaking was not my problem but rather a installer error and i felt he needed to take care of this.
I was screamed at by this man, told i was a bleeping moron who didn’t follow his directions and he was not going to fix my truck.
We argued for a few minutes and he refused to fix the shoddy work.
I have personally contacted the Better Business Bureau about the matter as my truck has leaks and paint damage due to his poor workmanship.
I urge anyone reading this to stay away and spread the word.
Able Auto Glass in Denham Springs is not the glass place for you unless you like returning multiple times to have work fixed and finally being told they will no longer honor their work and to get out.

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