Tag Archive | "medical complaints"

Complaint Against Yampa Valley Medical Associates

Tags: , ,


So I needed to be seen by a doctor for a semi-serious condition that arouse out of nowhere.  I called the office of the doctor I had seen before to make an appointment, and they had no record of me ever being seen there (even though I had bills from them).  I made an appointment for 10:00 AM with the same doctor I had seen months before.  When I arrived at the building in which I had seen the doctor months before, I was told I wasn’t in their computer system and that there are actually two doctor Peterson’s, one in each building, and I was in the wrong building.  This means when i asked to be seen by the same doctor, they set me up with the other one by mistake that has the same name.  So when I arrive at their other building that is attached to the hospital, they have no record of me having an appointment, or anything about me at all in their system.  When I asked the woman for the third to simply look at the appointment schedule for the doctor, she finally confessed that I was a different name and she couldn’t give me the name.  She looked at all the information on this person and looked baffled for a while.  Finally her supervisor came over and I learned that this person that had the appointment at the SAME time as me with the SAME doctor, almost (except for a few letters) SAME last name, with the SAME birth date, and finally being seen for the SAME thing.  Well to wrap this up quickly I wasn’t able to see a doctor because they were waiting for some person who doesn’t exist to come in, because he had made the appointment.  I have had nothing but headaches with this group, they are completely disorganized.